Join our Team

Digital Account Manager

At MC&C, we use media, content, technology and data to drive profitable growth for our clients, empowering them to do more of what matters most to their businesses. And by growing our clients’ businesses we grow our own. That’s important because it creates opportunities for our people, so they can do more of what matters most to them too. Salary: Dependent on experience Location: London Nearest Tube: Tottenham Court Road Start Date: ASAP Reporting to: Digital Account Manager   What is the purpose of the role?
  • Lead client relationships across the Media Activation department by being the day to day contact and client manager.
What will you be doing?
  • Lead client campaign inception, implementation, optimisation and evaluation.
How will you impact MC&C and your clients?
  • By consistently delivering brilliant work that meets both client and agency growth promises and targets.
  Key Responsibilities Campaign Management (40%) Grow and Retain:
  • Own the client relationship for all digital media activation matters
  • Be the first point of contact for the client for media plan creation, integration, optimization and evaluation
  • Work to deadlines and manage internal and external stakeholder’s expectations
  • Anticipate client needs, the challenges they face, and work with the internal stakeholder to develop play books and action plans for addressing issues and championing ideas which drive innovation and best practice
Media Planning (40%) Grow and Retain:
  • Translate strategy in to media delivery and optimisation for each strategy
  • Ensure the client SLA is adhered to including reporting and meeting schedules
  • Lead and present plans and results to internal and external stakeholders via calls and face to face meetings
  • Lead technical implementation and tracking across MC&C’s Ad Server and the various client analytics platforms. Ensure that the implementation process clearly follows the Operational Rules and is project planned with the client.
  • Manage and troubleshoot any implementation or campaign optimisation issues
  • Actively seek out new trends, technologies and partnerships that go beyond current client plans
Team Leadership (10%) Grow and Retain:
  • Brief, lead and manage the media executives and assistants ensuring work is delivered on time, to a high standard and that it is aligned to the client’s strategy
  • Lead line report development by managing an assigned group of media professionals and creating long-term development plans that utilise individual skills while developing new skills against business needs
  • Support the agency on delivering internal people and cultural initiatives if and when required
Digital Development (20%) Grow and Retain:
  • Market our success, by supporting Directors create, enter and share award entries and case studies across the agency
  • Support Media Activation department by leading and project managing agreed objectives
  The Benefits
  • Quarterly bonus scheme based on company performance versus income targets
  • Flexible Working Hours
  • Free Private Health Insurance through Vitality
  • Life Assurance Policy
  • Interest free season ticket loans
  • Free Eye Test
  • Contributory pension scheme
  • Summer working hours from June to August
  • Birthday lie-in - start work at 11.00
  • Christmas half day shopping
  • 23 days holiday as standard, increasing in increments to a maximum of 30 days
  • Breakfast and fruit throughout the week
  • Social events all organised from the Social Committee
  • 2 half day events in summer and at Christmas
  • Monthly pay day drinks
  If interested, please get in touch on :0207 307 6100 or email